STADIUM MAP
Important Matchday Information
- All transactions inside the stadium, including concessions and merchandise, will be cashless.
- All match tickets must be purchased online at richmondkickers.com/tickets. Fans save $5 per ticket when they purchase at least one day before the match.
- All guests wishing to bring personal items into the stadium must use a clear bag to ensure a contactless bag check.
- No outside food or beverage will be permitted inside the stadium.
- Gates will open 90 minutes prior to kickoff. Parking lots will open one hour and 45 minutes prior to kickoff. Tailgating is not permitted.
- Guests are encouraged to arrive at the stadium early to minimize queuing.
Matchday FAQ
Accessibility
Wheelchair and other ADA accessible seating is located on the concourse in our Ledge Box areas. Please call the Ticket Office at 804-644-5425 x 309 in advance to request ADA seating.
Admission
All ticketing for Kickers home matches will be processed digitally. Single-game tickets will be sold in advance of each match online at RichmondKickers.com/tickets. Children four and under do not require a ticket. Anyone aged five and older must have a ticket for admission to the match. Stadium gates will open to the public 90 minutes before kickoff.
Alcohol
Fans are expected to obey all state and local laws governing the purchase, possession, and consumption of alcohol while in City Stadium. Anyone under the age of 21 or visibly intoxicated will not be served alcohol. Alcohol sales will stop after the 70th minute of the match.
Bag Policy
Any personal items must be placed in a clear bag to ensure a contactless bag check.
Banners and Signs
Banners and signs with inappropriate language are not permitted inside City Stadium.
Bike Parking
Bike racks are located adjacent to the front gate at City Stadium.
Concessions
Beverages will be available for purchase throughout the stadium concourse and food trucks are located North end of the stadium. Please find a complete list of our options here.
Dogs
Dogs are allowed inside City Stadium!
Please follow these guidelines:
- Respect other fans.
- Please keep your dog on a leash.
- To respect other fans, please keep your dog on the concourse. Dogs are not permitted in the seating bowl.
- Please clean up after your dog.
- Water bowls will be available near the front gates!
Epilepsy Warning
Fans at City Stadium may experience flashing lights which may be unsuitable for those with photosensitive epilepsy.
Face Coverings
Face coverings are strongly recommended for non-vaccinated individuals. Face coverings are optional for vaccinated individuals.
Fan Code of Conduct
All fans must adhere to the Kickers’ Fan Code of Conduct. (link) Those violating the code of conduct are subject to removal with no refund.
Fan Services
A Fan Services tent will be located inside the main gate for information on Richmond Kickers group opportunities and season ticket packages. Group leaders may check-in here upon entry in order to pick up their group leader gift and any other benefits included within your group purchase.
Guest Services
A Guest Services tent will be located adjacent to the main gate for information on stadium policies and general inquiries. Tickets will not be available for purchase at the Guest Services tent.
Lost and Found
Lost items may be returned to the retail trailer located on the main concourse by the front gate.
Matchday Program
Download the Richmond Kickers app here to access the program on matchday and exclusive Kickers content!
Merchandise
Kickers merchandise is available for purchase in the trailer right by the front gates throughout the match. Check out shop.richmondkickers.com to browse our options and new 2022 jerseys!
Outside Food and Drink
Outside food and beverages are not permitted in City Stadium. Special considerations may be made for medical reasons.
Parking
Day of match parking at City Stadium is free for all ticket holders, based on availability. Per League guidelines, tailgating will not be permitted on the premises.
Parking lots will open one hour and 45 minutes prior to kickoff.
Re-Entry
Re-entry is allowed at City Stadium, however, you must be stamped by security before leaving.
Refund Policy
There are no refunds or exchanges on parking, tickets, or concessions. See full list of all Richmond Kickers Ticket Terms & Conditions here.
Smoking
Smoking is not permitted inside City Stadium outside of the designated smoking area.
Tickets
All ticketing will be processed digitally and must be purchased online here. Walk-up ticket sales are strongly discouraged in order for fans to save money and time during the City Stadium entry process. Fans save $5 per ticket when they purchase at least one day in advance!
Weather
City Stadium is an outdoor venue and thus susceptible to bad weather. Games will be delayed in the event of lightning and will be canceled if conditions are deemed unplayable by the match officials. Cancellations are rare, but in the event the match is postponed BEFORE the 70th minute, your tickets may be exchanged for another 2022 regular-season home match, subject to availability.
