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Matchday Information

Stadium Map

Important Matchday Information

  • All guests and staff will be required to wear face coverings inside City Stadium.
  • All parking, ticketing, and other transactions inside the stadium, including concessions, will be cashless.
  • All match tickets must be purchased online in advance, and can be found here.
  • All guests wishing to bring personal items into the stadium must use a clear bag to ensure a contactless bag check.
  • No outside food or beverage will be permitted.
  • Gates will open 60 minutes prior to kickoff. Parking lots will open one hour and 15 minutes prior to kickoff.
  • Guests are encouraged to arrive at the stadium early to minimize queuing and to accommodate social distancing policies.

Matchday FAQ

 

Accessibility 

Wheelchair and other ADA accessible seating is located on the concourse in all five Ledge Box areas. Please call the Ticket Office at 804-644-5425 x 309 in advance to request ADA seating.  

Admission

All ticketing for Kickers home matches will be processed digitally. Single game tickets will be sold in advance of each match online at RichmondKickers.com. Children three and under do not require a ticket. Anyone aged four and older must have a ticket for admission to the match.  Stadium gates will open to the public one hour before kickoff. 

Alcohol

Fans are expected to obey all state and local laws governing the purchase, possession, and consumption of alcohol while in City Stadium. Anyone under the age of 21 or visibly intoxicated will not be served alcohol. Alcohol sales will stop after the 70th minute of the match. 

Bag Policy

Any personal items must be placed in a clear bag to ensure a contactless bag check.

Banners and Signs

Banners and signs with inappropriate language are not permitted inside City Stadium.

Bike Parking

Bike racks are located adjacent to the front gate at City Stadium.

Concessions

Food & beverage will be available for purchase at the concessions stands on the main concourse.  Please find a list of our options here.

Dogs 

Dogs are allowed inside City Stadium!

Please follow these guidelines:

  1. Respect other fans.

  2. Please keep your dog on a leash. 

  3. To respect other fans, please keep your dog on the concourse.

  4. Please clean up after your dog.

Epilepsy Warning

Fans at City Stadium may experience flashing lights which may be unsuitable for those with photosensitive epilepsy.

Face Coverings

Face coverings will be mandatory for all fans and staff inside City Stadium. For our full Covid-19 Readiness Plan click here.

Guest Services

A Guest Services tent will be located adjacent to the main gate for information on stadium policies and to provide single use face coverings. Tickets will not be available for purchase at the Fan Services table. 

Lost and Found 

Lost items may be returned to the retail trailer located on the main concourse by the front gate.

Outside Food and Drink

Outside food and beverages are not permitted in City Stadium. Special considerations may be made for medical reasons.

Matchday Program

Download the Richmond Kickers app here to access the program on matchday.

Parking

Day of match parking at City Stadium will be free, based on availability. Per League guidelines, tailgating will not be permitted on the premises.  

Parking lots will open one hour and 15 minutes prior to kickoff.

Re-Entry

Re-entry is allowed at City Stadium, however you must be stamped by security before leaving.

Refund Policy

No refunds or exchanges on parking, tickets, or concessions.

Smoking

Smoking is not permitted inside City Stadium.

Tickets

All ticketing will be processed digitally and can be purchased online in advance of every game at here.

Weather

City Stadium is an outdoor venue and thus susceptible to bad weather. Games will be delayed in the event of lightning and will be canceled if conditions are deemed unplayable by the match officials. Cancelations are rare, but in the event the match is canceled BEFORE the 70th minute, your tickets may be exchanged for another 2020 regular season home match, subject to availability.